Support Note

 
       
   

Win98/2000/XP/ME

KVASER hardware uninstallation instructions

Sometimes there are problems to reinstall the KVASER CAN drivers (or total uninstallation) depending on all uninstall wizards add-ons for Windows sometimes messes up or if the first installation attempt to install the KVASER CAN drivers didn't execute/finished properly (by various reasons).

Please note: It's  important that you execute the file cleanup.exe (available on KVASER driver CD or KVASER website) after Window´s uninstall wizard (point 1-8 of this document), otherwise a number of files will remain on you computer so please don't skip point 9-13 of this document!!!

 

Solution Win98

1. Open the Control Panel (Start button -> Control Panel).
2. Double click the "System" icon. 
3. Mark the "Device Manager" folder (Swedish: Enhetshanteraren).
4. You should see a list of all the devices in your computer.
5. Look for the "CAN hardware" icon.
6. Expand the CAN hardware icon by clicking on the [+] - symbol.
7. Mark the KVASER Hardware you whish to uninstall (it turns "blue").
8. Click, with the right mouse button on the "marked blue hardware". A menu should pop up where you choose "Remove" (Swedish: Ta bort).
9. Confirm by clicking OK.
10. Jump to point 9 in the document below (the uninstall instructions for Windows 2000/XP/ME). 

Solution for Win2000/XP/ME

1. Start the "Control Panel" (click Start -> Settings -> Control Panel).

2. Double-click the "Add/Remove Hardware" icon shown in picture below.


3. You shall receive the following dialog Window shown below if you are not running uninstallation Wizards like Norton. (If you do, please follow your manual instructions for this program and when done - go to point 9 of this document).  If you did receive the "Welcome to the Add/Remove Hardware Wizard" shown below just click the "Next"-button.

4. In the next dialog window ("Choose a Hardware Task") mark the "Uninstall/Unplug a device" radio button and then you click the "Next"-button.


5. In the next dialog window you shall click the "Uninstall a device" radio-button and then you click the "Next"-button


6. Look for the "KVASER Hardware" icon shown in picture below, mark that one and then you click the "Next"-button.

(Note: In this the LAPcan card is exemplified. If your hardware is not inserted in you computer (or you know or suspect that you have drivers installed) mark the "Show hidden devices" and you will find them!).


7. Confirm the "Uninstall a Device" dialog window by marking the "Yes, I want to uninstall this device" and then click the "Next"-button.



8. In the following window ("Completing the Add/Remove Hardware Wizard") where you just click the "Finish"-button).


9. You are yet not done... 

...browse your KVASER CD for the file "cleanup.exe".

10. Execute the "cleanup.exe" and click "OK" in the first "Warning" dialog window.


11. Click "OK" in the following "Just to be sure" dialog Window.


12. Click "OK" in the following "Ready" dialog Window.


13. The uninstallation of the CAN driver is now complete.

14. Reboot your PC.

 

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