Support Note

 
       
   

"The hardware associated with CAN channel 1 is not present..." 

When measurement is being started you receive the following error-message:

 

 

Solution

Running CANalyzer 2.5 or older?

If you are running CANalyzer 2.5 under Win98/2000/ME/XP and have installed the latest LAPcan drivers (CANLib 3.0+)  that won't work because they use with a new generation of DLL:s. The fix (work around) is to uninstall the installed new CAN driver (click here) and to replace them by  installing the Windows 95 drivers (on Win98/2000/XP/ME) because they work with the old generation of DLLs. 

However, we strongly recommend you to upgrade your CANalyzer to 3.x or later, because of all various improvements.

 

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