Support Notes
	Answers to frequently asked questions and solutions to the most common support issues. This is where you go if you have problems with your hardware or software.
	Topics on this page
	Drivers
	Applications that require specific drivers, i.e. LabVIEW, DIAdem
	Firmware
	Kvaser hardware
	Kvaser CANKing
	Kvaser CANLIB SDK
	Third-party Software, e.g. CANalyzer, CANlab, X-analyzer, ...
	CAN technology in general
	All Support Notes
	Drivers
	OS Support Matrix
	Where can I find the drivers I need?
	Driver and Hardware Installation Guides for Windows
	Driver Upgrade Guide for Windows
	Driver Removal Guide for Windows
	Driver and Hardware Installation Guide for Linux
	Applications that require specific drivers, i.e. LabVIEW, DIAdem
	DIAdem - Installation instructions for Vector's  DIAdem driver on LAPcan
	DIAdem - Installation instructions for Kvaser's  DIAdem driver on LAPcan
	LabVIEW - How do I install KVASER's LabVIEW driver ?
	Firmware
	Firmware updates
	How to upgrade the firmware
	Wintransfer
	USBcan II/Memorator/PCIcan II firmware 2.8 -> 2.9 M16C/NA vs. M16C/N4 CPU change
	Kvaser hardware
	General - How to test that the KVASER CAN hardware is working properly.
	General - Pin configuration of the CAN bus connectors
	General - Pin configuration of the LIN bus connectors
	General - Read the licenses on your Kvaser hardware.
	General - Which channel is connected to my Kvaser hardware?
	LAPcan - Using LAPcan with an ISA- or PCI-bus PCMCIA Adapter
	Leaf - Time synchronization through Kvaser MagiSync
	Memorator - Set up and configuration program for Kvaser Memorator
	Memorator - How to connect the external trigger on Kvaser Memorator.
	Memorator - Board error 113 when using CANalyzer 4.1 and Kvaser Memorator
	Memorator - Recommended flash disk types for the Kvaser Memorator Family
	Memorator - Calculate which memory card size you need in your Memorator
	Memorator - How can I verify an configuration?
	WAVEcan - How do I change the bit rate of the WAVEcan?
	Kvaser CANKing
	On the throughput of CANKing
	The CANking Home Page
	Kvaser CANLIB SDK
	Are The Import Libraries Corrupt?
	Is LAPcan Compatible With Softing's CANcard?
	Applications built with Borland C++ Builder fail mysteriously
	How do I compile a CANLIB program with gcc in Windows?
	Third-party Software, e.g. CANalyzer, CANlab, X-analyzer, ...
	IPETRONIK - IPEconf says that CAN hardware is not found or "READ TIMEOUT".
	Vector - Kvaser hardware and driver guide for Vector software
	Vector - How to install Kvaser hardware under Vector CANalyzer/CANoe/CANape
	CAN technology in general
	Bit rates, sample points and cable length.
	Bit timing calculator
	All Support Notes
	A list with all support notes, including old support notes, can be found here >>
	Contact our Support Team