The battery in the Memorator Professional is used to keep track of the real time clock in the unit, and to make sure that the log files are correctly closed. It is automatically charged when the unit is used, but can get worn out after a couple of years.
If you notice your Memorator Professional loses the clock settings, it is probably a battery problem. If it has been unused for years, it might help to leave it connected to the computer over night. If this doesn’t help, it is possible to change the battery, but please note that you have to open the unit, and thereby voiding warranty. Since we don’t expect batteries to get worn out for quite a few years it not a problem. If you have battery problem within the 2 years warranty time, we will of course replace the unit at no cost for you.
Please contact us at firstname.lastname@example.org if you think you need a battery change.